Fly Rusia operates from its global customer contact centre located Saint Petersburg, Russia. Our contact centre is equipped with inhouse systems and trained resources capable of exceeding our clients’ every expectation.
Fly Rusia employees highly skilled and trained employees across various functions including Reservations and Sales, Customer care, Operations etc. The company has a well equipped in-house training department to conduct regular training for the new hires and up-skill the existing staff on additional skills. The skilled analysts in the quality department consistently monitor the quality of transactions and interactions to ensure that there are no deviation